Terms of service

Terms of Service

Welcome to Scentique. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Information

This website is operated by Scentique. Throughout the site, the terms “we,” “us,” and “our” refer to Scentique. By visiting our website or purchasing from us, you agree to these Terms of Service.

We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Products & Services

We strive to display our fragrances and products as accurately as possible. However, we cannot guarantee that product descriptions, images, or other content will always be completely accurate, current, or error-free.

We reserve the right to:

  • Modify or discontinue products without notice
  • Limit quantities available for purchase
  • Refuse or cancel orders at our discretion

3. Pricing & Payments

All prices listed on Scentique are subject to change without notice. We reserve the right to correct pricing errors if they occur.

Payments must be completed before orders are processed and shipped.

4. Shipping

Delivery times are estimates and may vary due to courier delays, weather conditions, or other circumstances outside of our control.

Scentique is not responsible for delays caused by shipping carriers.

5. Returns & Refunds

Please review our Return & Refund Policy before making a purchase.

We only accept eligible return/refund requests made within 24 hours of delivery and only under approved circumstances.

Opened or used fragrance products are non-refundable due to hygiene and safety reasons.

6. Order Accuracy

Customers are responsible for providing accurate billing, shipping, and contact information. We are not responsible for delays or lost packages caused by incorrect information entered during checkout.

7. Intellectual Property

All content on this website, including logos, text, images, product descriptions, and branding, belongs to Scentique and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

Scentique shall not be liable for any damages, losses, allergic reactions, or issues resulting from misuse of products. Customers should review ingredients and discontinue use if irritation occurs.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

Scentique
Email: info@scentique.ca
Website: scentique.ca